| Q: What are
the steps in setting up the statement rendering process? |
There are a number of steps. Situations vary but, basically,
we follow these steps:
- Send us a representative sample of
your current statements (blank and printed forms).
- Send or email any changes desired
to your current statement layout.
- Send us actual statement data using
one of our secure transmission methods.
- We create the desired appearance
of your statement according to specifications provided
and generate a proof for your approval.
- Upon approval from you, we are ready
to go live.
|
| |
| Q: Can we review
our statements on-line before printing? |
Yes, every statement rendering customer has the option
of reviewing, editing on-line, and approving statements
prior to printing. This review and approval can be done
on-line at any time of day or night. |
| |
| Q: Can we edit
statement content or suppress the printing of certain
statements? |
Yes, every statement rendering customer has the option
of editing statement content prior to approval and print.
This edit process can be done on-line any time of day or
night. |
| |
| Q: Can we suppress
the printing of certain statements after we have submitted
them for processing? |
Yes, you may go on-line, search and select the statement
in question, and mark it to be a non-mailed or omitted
document. |
| |
| Q: Is special
software needed in order to review, edit, or suppress
statements on-line? |
No, only standard Internet browser technology is required.
If you wish to retrieve a copy of a statement to you desktop,
you will need a browser capable of reading and printing
PDFs. |
| |
| Q: Can you
email statements instead of printing a hard copy? We have
several customers who prefer electronic delivery over
hard copy. |
Yes, we provide full Electronic Bill Presentation and
Payment (EBPP) services for your customers that prefer
it. |
| |
